• First Class Mail - Used for less than 13 oz packages that will be delivered in 2-3 business days to most locations. 
• Priority Mail - 13 oz and over packages that will be delivered in 2-3 business days to most locations. 

International USPS

• First Class Mail - Used for under 4 lb packages to be delivered anywhere in the world.  Delivery schedule varies by destination.
• Priority Mail - Used for up to 70 lb packages to be delivered anywhere in the world within 6-10 business days.    

Out of Stock Items

Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.  If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly for the cancelled item(s).

Returns and Warranty

• Product frames:  Lifetime Warranty
• Hand brake systems:  5 Year Warranty
• All other parts:  1 Year Warranty (seat, wheels, hand grips, tips, height adjustment knob and screw, foam backrest, seat clips, dust caps, forks, etc.)