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All Zoetic Technologies healthcare products and affiliated partner products sold on the Crutcheze website are of the highest quality and were created to be enjoyed by you or someone very special in your life.  Buying a product from www.Crutcheze.com should be an enjoyable experience.  Your satisfaction is very important to us.  We are healthcare professionals and stand behind everything we sell.  If you are not 100% satisfied with your purchase you can return the item(s) for a replacement or refund.  Additionally, if you have any questions or concerns at all, please do not hesitate to contact us by e-mail info@crutcheze.com or telephone us at 1-877-871-8989.
 
Returns

 

To return an item, please email a return request to info@crutcheze.com or call 1-877-871-8989 during normal business hours, which are 9:00 am - 5:00 pm MT, Monday through Friday for a return authorization.
  

Out of Stock Items


Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.  If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly for the cancelled item(s).

 

Crutcheze Warranty


We warrant every product we make to be free of manufacturer defects.  Should you have a warranty issue, return the item within 30 days of purchase. We will repair it if possible or replace all valid warranty items.  Normal wear and tear, modifications, alterations, negligence, damage and use for a purpose other than for which it was designed are not covered by Crutcheze warranty.  To return an item for warranty please call 1-877-871-8989 during normal business hours, which are 9:00 am - 5:00 pm MT, Monday through Friday for a return authorization.
 
Nova Warranty
 
If you have questions about Nova Ortho Med products, please contact their support line at 1-800-557-6682 during Nova business hours of 8:00 am - 5:00 pm PT.  Nova's customer service can take care of all requests that may include sending a part, shipping and picking up the warranty item.  The items Nova warranties are listed below:

Product Frames: Lifetime Warranty
All Other Parts: 1 Year Warranty (hand grips, tips, height adjustment knob and screw, forks, etc.)
Cast Protectors: Life of the Cast

ZOETIC TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.



Best style, quality, price & service!
  We use the most innovative materials and designs to produce Crutcheze high quality crutch and walker accessories, which are designed by healthcare professionals and tested by independent testers to ensure the highest standards resulting in thousands of satisfied customers.
Crutcheze is a BBB Accredited Business. Click for the BBB Business Review of this Health & Medical - General in Westminster CO
A+ Rating 
Winner of a
Gold Star Certificate
from BBB
Denver/Boulder, 2013

Zoetic Technologies LLC - Crutcheze

{Zoetic Technologies LLC - Crutcheze}{7130 W 117th Ave Unit D-4,Broomfield,CO,80020}{Broomfield}{80020}{CO}{United States}{877-871-8989}
7130 W 117th Ave Unit D-4,Broomfield,CO,80020 Broomfield, CO
Phone: 877-871-8989
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