Crutcheze

{Crutcheze}{7130 W 117th Ave Unit D4}{Broomfield}{80020}{CO}{United States}{(877) 871-8989}
7130 W 117th Ave Unit D4 80020 Broomfield, CO
Phone: (877) 871-8989
\FREE SHIPPING ON ALL ORDERS!    |    Get Help: 1-877-871-89891-877-871-8989 FREE, Mon-Fri, 9am-5pm MT

RETURN POLICY


We offer a 100% satisfaction guarantee or your money back

All Crutcheze healthcare products and affiliated partner products sold on the Crutcheze website are of the highest quality and were created to be enjoyed by you or someone very special in your life. Buying a product from www.Crutcheze.com should be an enjoyable experience. Your satisfaction is very important to us. We are healthcare professionals and stand behind everything we sell. If you are not 100% satisfied with your purchase you can return the item(s) for a replacement or refund. Additionally, if you have any questions or concerns at all, please do not hesitate to contact us by e-mail info@crutcheze.com or telephone us at 1-877-871-89891-877-871-8989 FREE.

Return

To return an item, please email a return request to info@crutcheze.com or call 1-877-871-89891-877-871-8989 FREE during normal business hours, which are 9:00 am - 5:00 pm MT, Monday through Friday for a return authorization.

Out of Stock Items

Occasionally certain items can be placed on back order. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay. If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly for the cancelled item(s).

Crutcheze Warranty

We warrant every product we make to be free of manufacturer defects. Should you have a warranty issue, return the item within 30 days of purchase. We will repair it if possible or replace all valid warranty items. Normal wear and tear, modifications, alterations, negligence, damage and use for a purpose other than for which it was designed are not covered by Crutcheze warranty. To return an item for warranty please call 1-877-871-89891-877-871-8989 FREE during normal business hours, which are 9:00 am - 5:00 pm MT, Monday through Friday for a return authorization.

Nova Warranty

If you have questions about Nova Ortho Med products, please contact their support line at 1-800-557-66821-800-557-6682 FREE during Nova business hours of 8:00 am - 5:00 pm PT. Nova's customer service can take care of all requests that may include sending a part, shipping and picking up the warranty item. The items Nova warranties are listed below:

Product Frames: Lifetime Warranty All Other Parts: 1 Year Warranty (hand grips, tips, height adjustment knob and screw, forks, etc.) Cast Protectors: Life of the Cast